WEB POLICIES

Cookies are small data files your computer receives from a website you visit. They are used to record certain browsing interactions on the website, storing data that can be updated and retrieved. These files are stored on the user’s computer and contain anonymous information that is not harmful to your equipment. They are used to remember user preferences, such as the language selected, access information or the personalization of a website.

Cookies can also be used to register anonymous information about how a visitor uses a website. For example, the website from which the user has navigated, or whether they have used an advertising banner to access the page.

You can find more information on cookies at: https://es.wikipedia.org/wiki/Cookie_(informática)

TOUS uses essential cookies which are strictly necessary. It also uses cookies that collect data related to the analysis of the use of the website and that serve to help improve customer service, as they measure the use and operation of the page to optimize and personalize it.

TOUS uses our own and third-party cookies to allow you to freely browse our websites, access secure areas and use personalized options, among other things.

TOUS uses our own and third-party cookies to allow you to freely browse our websites, access secure areas and use personalized options, among other things.

If the relevant consent in the settings panel is obtained, we will share your data with third parties so that they can offer ad measurement services on our behalf, which allows us to assess and improve the effectiveness of our advertising campaigns and ensure that you receive relevant and personalized content.

The purposes identified in relation to these cookies are listed below. In any case, you can find more detailed information about the cookies used on this website in the settings panel of this Policy.

• Session cookies: These are temporary cookies that are stored in your browser’s cookies file until you leave the website. For this reason, nothing remains stored on the user’s hard drive. The information obtained by these cookies helps to analyze trends in web traffic. In the long term, this allows us to provide a better experience by improving web content and making the site easier to use.

• Permanent cookies: These are stored on your hard drive and the website detects them every time a user returns. A permanent cookie has a certain expiration date, after which it will stop working. These are generally used, for example, to facilitate the registration process.

• Technical cookies: Technical cookies are essential and strictly necessary for the correct operation of a web portal and use of the different options and services it offers. For example, the cookies that work for session maintenance, response time management, operation or option validation, use of security features, content shared on social media, etc.

• Personalization cookies: These cookies allow the user to specify or customize some characteristics of the website’s general options. These cookies improve the browsing experience by optimizing the content based on user behavior. They are used for example, to define the language, location setting or browser type.

• Analytics cookies: Analytics cookies are used by our web portals to analyze user behavior on our website and browser profiles, and also to understand user preferences with the aim of offering better products and services. For example, an analytics cookie can be used to control the user’s geographical areas of interest, to define which product may be more relevant to them, etc.

• Advertising cookies: These cookies allow for the efficient management of advertising spaces that appear on the web page or app where the service is provided. They ensure that advertising content is tailored to be relevant to the user and that adverts already seen are not repeated.

• Social media cookies: To allow users to share content from the website on certain social media platforms; specific buttons have been included. These buttons may mean that the social network to which they link installs cookies which, not being under the control of TOUS®, may have the purpose of managing the user's login to the social network, the maintenance of their session, or displaying a counter indicating how many times a certain content has been shared on each social network. We recommend that users revise the privacy and cookie policies for each social media network regularly and, if necessary, modify the privacy settings on each to limit the tracking that may be carried out, adjusting each setting according to their own preferences.

• Chat cookies: These cookies allow those users who wish to do so, to be able to interact with Customer Service and thus receive live assistance during the course of web browsing.

On visiting a web page, an advert or promotion for our products and services may be displayed and a cookie may be stored on your browser. This cookie helps us to control our adverts in terms of, for example, how many times they are seen, where they appear, at what time of day, etc.

It may be the case that some cookies used on this website are not related to TOUS, since some pages of the website include content from other third-party websites. As this content originates from another website, TOUS does not control the settings of said cookies. If you would like to change your cookies settings preferences, you should check the third-party websites to obtain more information.

On the information pages of the policies of said third parties, you can find information on transfers to third countries that, where appropriate, are carried out by said third parties identified in the settings panel (see the links provided in the section “More information”).

In compliance with current legislation, we must request your permission to manage certain cookies. If you choose not to authorize their use by indicating your disagreement, we will only use technical cookies as these are necessary for browsing our website. In this case, we will not store any other type of cookie.

Keep in mind that if you reject or delete cookies from the web browser, we cannot save your preferences, some features of the pages will not work properly, we cannot offer you personalized services and we will have to request your authorization for the use of cookies every time you browse the website.

If, however, you decide to modify the website’s access settings, please be aware that it is possible to delete cookies or prevent them from saving information on your device by modifying the settings panel for this Policy, or by deleting cookies stored on your device by making adjustments and changing settings in your web browser.

Chrome: through http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Explorer: through http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9

Firefox: though https://support.mozilla.org/es/kb/Deshabilitar%20cookies%20de%20terceros

Safari: through http://support.apple.com/kb/ph5042

Finally, if you would like to have more control over the installation of cookies, you can install programs or plug-ins on your browser, known as “Do Not Track” tools, which allow you to choose which cookies to authorize.