Letter from the President

Dear friends and colleagues,

As we prepare to celebrate our Centennial in 2020, I am pleased to share the corporate culture of TOUS with you. Our mission is to be desired throughout the world because we offer jewelry and accessories that celebrate each moment of life, and to be an exciting brand that adds value thanks to the quality, passion and spirit of service inherent in all the people connected with TOUS.

We have grown together as a company by spreading our corporate culture that defines what we are and how we act by adapting it to current challenges, strengthening it and making it part of our values, all of which is done with great passion to attain a common goal.

At TOUS we are <<creativity>> because we are bold enough to do things differently thanks to our flexibility, audacity and quality. We are <<commitment>> because we make our dreams come true on our own terms by keeping our word, showing a concern for our employees and building a joint project together. We are <<teamwork>> because this is a joint venture in which individual talent constantly pursues team results based on quality working relationships. With operations in more than 50 countries, we are also <<globality>> because we attune our business decisions to our understanding of the diversity that surrounds us. Last but not least, we are <<passion for our customers>> because we work together with a drive to get it right so that we can exceed our customers’ expectations by delivering them the quality they deserve and by listening to them.

More than 4,000 people currently work for TOUS and I am convinced that by working together we will be the most desirable and successful affordable luxury jewelry brand in the world, committed to adding value to customers, partners and society as a whole, which we strive to achieve daily.

Alba Tous
TOUS Chairwoman