TOUS has an ethical code and channel as well as a responsive equality plan with equal pay policy that promotes multiculturalism.
TOUS has a Code of Ethics that applies to both employees and suppliers, ensuring best practices, traceability of raw materials, and operational transparency. The working relationships in the TOUS Group are based on the principles of mutual respect and equality and are included in the company's Code of Ethics. Any discrimination based on any grounds such as ideology, religion, beliefs, ethnic origin, race, nation, gender, sexual orientation, family, illness and disability is prohibited. Respect for this principle of non-discrimination is ensured at all levels of the TOUS Group. Likewise, TOUS has an Equality Plan that specifically defends gender equality and equal treatment and opportunities for men and women.
Equality and gender equality
Currently, 45% of TOUS Board of Directors’ members are women (5 out of 11 members, taking into account the Non-board member Secretary). The company’s Board includes Alba Tous (President), Rosa Tous (Company Vice President), Laura Tous (Managing Director of Dayaday), Beatriz González-Cristóbal (Independent Advisor) and Nuria Garrós Ribera (Non-board member Secretary).
In terms of the senior management team, made up of the Executive Committee and the Management Committee, it is worth mentioning that 45% of members are women (10 out of 22 members).
In total in Spain, 1,649 of the 1,878 members of staff at TOUS are women, which represents 88% of the workforce (as of January 31, 2018). A percentage comparable to the rest of the world.
Business model characterized by a high degree of vertical integration.
The TOUS business model is characterized by a high degree of vertical integration. From inspiration, R&D, production, distribution, sales and after-sales through diverse TOUS channels: quality and attention to detail is given to each process to ensure the company’s capacity to produce more than 3 million pieces per year.
Development of the TOUS HEF project (Enterprise Heritage) to protect corporate history and identity
Development of the TOUS HEF (Heritage, the Essence of our Future) project to protect corporate history and identity by promoting the research, conservation, diffusion and appreciation of TOUS’s historical-corporate legacy; promoting current uses of TOUS’s historical-corporate legacy assets (economic, social, cultural, etc.) using criteria for social responsibility. This project promotes the use of TIC (Technology of Information and Communication), innovative actions and the transfer of knowledge via documentation, as well as the diffusion of TOUS’s historical-corporate legacy. This project promotes knowledge of the design processes, manufacturing and social aspects of our immediate past and that of today’s sociocultural environment through TOUS’s historical-corporate legacy.
Prevention of hazards and health and safety at work policy
Through its preventive policy, TOUS promotes the implementation and development of a System for the Prevention of Hazards at Work. This is implemented in conjunction with its activities and decisions, whether they be technological processes, the organization of work or the conditions in which it is carried out, and are taken into account at all levels of the organization. The preventive policy affects personnel in the TOUS Group as well as those in Headquarters and work teams.
To this affect, TOUS’s management will ensure: The continued improvement in performance and levels of risk prevention, compliance with applicable legislation in terms of risk prevention, the participation of all company personnel in risk prevention management (including contractors and collaborators) for the development of better working conditions for employees, and the promotion of participation, information, training and consultation of all personnel (including temporary and external staff) working in the company’s facilities in order to maintain a suitable level of prevention in the Group.
Certificates of product warranties and control like the Kimberley Process (diamonds) and the care and certification of raw materials
The origin of raw materials is important to TOUS. The Kimberley process is a system of certifications designed to ensure that diamonds originating from war zones cannot enter the market. It was created in order to guarantee that the purchase of diamonds does not finance conflict or violate human rights. More than 97% of the market adheres to the Kimberley process and here at TOUS, we deal exclusively with suppliers that subscribe to it. As well as diamonds, TOUS carries out thorough research into the origin of each raw material and metal used in all manufacturing processes to guarantee the correct certification.
Responsible Jewellery Council member
TOUS has been recognized as a certified member of the Responsible Jewellery Council (RJC), the international non-profit organization that sets the standards for ethical and responsible business practices in the global jewelry industry, after the successful completion of an auditing process which recognized TOUS’ commitment to sustainability and its implementation of good practices across the board.
This achievement once again demonstrates the 100-year-old company’s commitment to sustainability, the environment, human rights, quality, and transparency in its operations and communications through TOUS’ successful implementation of the sustainability directives set forth by the RJC, a member of the ISEAL Alliance, an international organization that sets the standards for good practices and quality in the design and implementation of social and environmental standards systems.
Memberships and cultural sponsorship
As a family business dedicated to jewelry making since 1920, TOUS is linked through membership and sponsorship to diverse national and international institutions that promote cultural understanding through craft and the jewelry trade.
TOUS is a member of Círculo Fortuny, Andema, (Association for Brand Preservation), AMRE (Leading Brands Forum), ACME (Association of Fashion Creators of Spain) and IEF (Instituto de la Empresa Familiar [Institute of Family Businesses]). It also offers cultural sponsorship to museums such as MAP (Museo de Arte Popular [Populate Art Museum]) in Mexico and MACBA in Barcelona. In addition, TOUS has developed cultural support and collaboration with The New York Public Library and MAAP in Moscow.